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Wills & B

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Website privacy policy

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This website is operated by Wills & B. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

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  • Who we are

  • How and why we collect, store, use and share personal information

  • How to contact us in the event that you have a complaint

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Who we are

Wills & B (we/us/our) collect, use and are responsible for storing personal about you (you/your/yours).

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The personal information we collect and use:

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- personal information is information which you can be identified from (and does not include any anonymised forms of information)

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Types of personal information

We may process the following types of personal information in relation to you:

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- contact details such as email address, full postal address, telephone number and payment details 

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How your personal information is collected

We will sometimes obtain information from you directly, including when you:

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- subscribe to a newsletter, purchase a product, create a user profile, contact us using the 'contact us/ chat service

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How we use your personal information

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1. General purposes

In general, your personal information will be processed for thie following purposes:

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- to enter into a contract for the sale of goods to you, to manage our business and website and to provide marketing to you

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2. Use of your information for marketing purposes

We have described above that one of the general purposes for which your data shall be processed is for marketing purposes

we wish to make you aware that you have the right to opt out of any direct marketing by:

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- contacting us at hello@willsandb.co.uk including the subject line 'Opt Out'

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Lawful basis for processing your personal information

We have described above the purposes for which we may process your personal information, these purposes will at all times be justified bu UK data protection law.

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1. General lawful bases

The lawful basis upon which we are able to process your personal data are 

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(1) where we have your consent to use your data for a specific purpose

(2) where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you

(3) where it is necessary to enable us to comply with a legal obligation

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2. Lawful bases specifically applicable to marketing

We will only ever use your personal information to send you marketing directly where we have your explicit consent (which will be obtained in a format separate to this policy).

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Sharing of your personal information

On any occasion where any of your personal information is shared with a third party (such as a third party delivery company), we shall only permit them to process such information for our required purposes, under our specific instruction and not for their own purposes.

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We do not anticipate that we will need to share your personal information with any other third party than that stated above. wi will notify you should this position change.

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How long your personal information will be kept

Your personal information will only be kept for a period of time which is necessary for us to fulfill the above purpose.

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We envisage that your personal information shall be retained for 1 year unless a user account has been created at which point it will retained until the accounts is closed.

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Keeping your information secure

We will ensure the proper safety and security of your personal information and have measures in place to do so.

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We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance to the data protection laws and regulations.

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This privacy policy was published on the 27th February 2022 and last updated on the 27th February 2022.

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We will notify you of any changes to this policy by setting a notice on the website header.

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Contacting us 

Any requests or questions regarding the use of your personal information should be made in writing to hello@willsandb.co.uk.

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